Cores

Re-manufactured and dirty core products are treated as regular stocked products in Sales Order Entry. When you enter a re-manufactured core product or kit on a line item, another line item for the associated implied core charge is automatically created. You cannot directly add, change, or delete an implied core charge. The quantity for the implied core product is calculated by multiplying these values:

  • The quantity of the re-manufactured core product or kit on the previous line of the order.
  • The value in the Implied Quantity field on Product Setup record for the re-manufactured core product or kit

When you source a re-manufactured core product or kit in Sales Order Entry, the implied core charge is included on the tied warehouse transfer or purchase order. If you change the quantity of the re-manufactured core product, then quantity of the implied core charge is also updated.

Dirty core returns

The Core Return page is displayed the first time you click Returns on the return line for a dirty core product. Select Core Return, Substitute, or Core Buy as the core return type.

Because you are buying inventory for your company, authorization point security is required to perform a core buy. The cost for the product is based on the Cost Used for Market Cost on Implied/Dirty Cores field in SA Administrator Options-Products-Costs. You can change the price if you have the required security. The customer’s account is credited when you invoice the order.

If you select Core Return or Substitute, then you must allocate the dirty core return to an order that contains the re-manufactured core product that the customer is purchasing. If you allocate the dirty core to a re-manufactured core product on the same order, then allocation can occur when the order is in the Ordered or Picked stage. If you allocate the dirty core to another order, then the order must be in the Ordered stage.

Note: For return lines on service orders from Service Management, Substitute is not available as a return type.

When you allocate a dirty core quantity to an implied core charge, the price of the dirty core product is determined by the implied core charge. Dirty core products that customers return are valued at the selling price of the implied core charge on the order you allocate it to. The prices from Product Warehouse Product Setup records are not used. This prevents you from giving the customer an incorrect credit for the returned dirty core and causing an out-of-balance condition or correction. Because you establish a tie between the dirty core product and the implied core charge, you cannot change the allocation in change mode. An error is displayed if you attempt the change.

The price of a product can vary on orders. To ensure the price of the dirty core product is consistent with the implied core charge, allocate the entire quantity from one order. The quantity on the Core Allocation page represents the quantity that you must apply to the order and line. The proof must be zero before you can continue. If you attempt to select more than one order, then an error message is displayed. To allocate a quantity of dirty cores to several orders, you must enter them on different orders. If you edit an order to increase the quantity on a dirty core return, then you must allocate the quantity against the invoice that you selected when you originally allocated the return.

Re-manufactured core returns

When you enter a re-manufactured core product on a return line, the standard Return page is displayed. After you submit the return information, you can select Core Allocation or Core Buy on the Core Return page that is displayed.

If you make cost adjustments for core products, then the inventory and the General Ledger might become unbalanced because the standard system pricing routine is not applied. If a difference occurs between these amounts, then the variance is posted to the IC Adjustment account:

  • The amount that you paid for the dirty core product, which is the amount that you credited the customer
  • The market cost specified on the Product Warehouse Product Setup record

Serialized core products

The dirty core serial number is used to return the product to the vendor. A dirty core return that requires allocation can only be entered on a return order with a return type that returns the dirty core to stock. Dirty core products cannot have a return type that places the dirty core in unavailable inventory.

The dirty core serial numbers are stored in Product Extended Serial Number Setup. Internal ICEAT transaction records are created for each serialized dirty core for inventory tracking. You can view the serial numbers for core transactions on the Transactions tab in Product Core Inquiry.

Lost business

To send an order or line containing a re-manufactured core product to lost business, you must reverse the allocation. You must specify the original order number and line number. The process for reversing the line depends on these core return types:

  • Dirty core: The tie to the original order is reversed and inventory is adjusted when this order is invoiced. The journal entry for this transaction reverses the journal entry generated by the original core return.
  • Substitute: The tie to the original order is reversed and inventory is adjusted when this order is invoiced. The journal entry generated by this transaction reverses the journal entry generated by the substitute core return.
  • Core buy: You are selling the product. The original order price is from the Product Warehouse Product Setup record and can be modified. The journal entry generated by this transaction is the opposite of a core buy.

Order copy

The implied core charge is automatically added to the new order on the next line item when you take one of these actions:

  • Copy an order or line with a re-manufactured core product
  • Select a re-manufactured core product from the shopping list

When you attempt to copy an order that has re-manufactured or dirty core products to a return merchandise order, this message is displayed: Copy Not Allowed – Core Products Exist in the Selected Order (6624).

Core catalog products

When you create an inventory record when you enter a catalog product on an order, you can create the product as a re-manufactured of dirty core product. Sometimes, the defaults cannot validate an implied or dirty core product. Error messages are then displayed. If prefix and default settings in SA Administrator Options-Products-Cores for implied and dirty core products are blank, then records are not created.