Removing damaged products from unavailable inventory

Use these instructions to remove damaged, unavailable products from inventory that are included in the Supplier Warranty Allowance program. The Supplier Warranty Returns Expense account for the ARP vendor is debited for the cost of the product. The Inventory account is credited to cover the cost of replacing the product.

  1. Select Product > Entry > Unavailable Inventory.
  2. Specify search criteria, and then click Search.
    If a Return Adjust Reason that is specific to the Supplier Warranty Allowance program was set up, specify that value in the Reason field. If the search does not yield the expected results, conduct a search that is based on the warehouse, product, or another unavailable reason that places products in unavailable inventory. Then, use the ARP Vendor # and Apply Supplier Warranty Allowance status to filter the results in the grid.
  3. Select the products to remove from unavailable inventory.
  4. Select Actions > Remove Unavailable Supplier Warranty Allowance.