Statements by ship to now available

You can now generate customer statements at the ship to level with the Customer Entry Statement Print Report. This is useful when a customer's ship to locations operate independently and require individual statements for review and payment submission.

These new fields are added to Customer Ship To Setup with this enhancement:

  • Customer Ship To Setup-General

    Specify values in these fields to make the record available to print statements and allow statement filtering by billing cycle at the ship to level:

    • Statement Type
    • Cycle Code
  • Customer Ship To Setup-eCommerce

    Specify values in these fields to specify how and to whom the customer ship to statements are delivered:

    • Statements
    • Statement Send To

A new Ship To Cycle Code range and Print by (C)ustomer, (S)hip to, or (B)oth? option can be used when you run the Customer Entry Statement Print Report. The default value of the Print by (C)ustomer, (S)hip to, or (B)oth? option is Customer. When you specify Ship To or Both, individual ship to reports are generated according to your specified report ranges and options and the corresponding Customer Ship To Setup records.

Feature activation

This enhancement is available if you perform the required setups in Customer Ship To Setup and run the Customer Entry Statement Print Report with the required ranges and options.

The standard Statement template for Infor Document Management (IDM) is updated to include the ship to number, ship to name, and ship to address when the statement is for a ship to. The template can be downloaded from the IDM_SX_Content_2022_03.zip file attached to KB 1887404. If you are using a custom version of the Statement template, you must apply the changes made to the XML output to your custom forms.

See the Infor CloudSuite Distribution Configuration Guide for information.