Single time zone can be set by company

Some Distribution SX.e companies have a specific time in the day by which orders must be entered and shipped to be fulfilled on time for their customers. For locations working in different time zones, this presents an issue when it is difficult to discern the time zone of order entry, order picking, invoicing, and, consequently, provide the customer an accurate date and time for these activities.

You can now select a single, static time zone for your company. Distribution SX.e uses this static time zone to run reports and perform other system processes such as record creation, GL posting, and invoicing. After a report start date and time is set by the operator and the report is picked up to run, Distribution SX.e adjusts the time of the report to the static time zone.

This allows any operator in the company, across multiple time zones, to view a date and time and know that it is the selected time zone. To set the static time zone, select the appropriate time zone from the new Use Static Time Zone in Place of Client Time Zone For Report and System Generated Date/Time Fields option in SA Administrator Options-System-General. This option is only available if you also select Use Client Time Zone to Load Date/Time on System Records.

For example, if an operator creates an order at 10:00 AM Eastern time zone and the Static Time Zone is Eastern Standard Time (-5:00), then the sale order’s enter date is stored as 10:00 AM. The Pacific time zone warehouse must change their order picking reports to run at 7:00 AM to pick up the orders created at 10:00 AM Eastern based on the static Eastern time zone setting. Any call centers in other time zones such as Central or Mountain, create the orders based on the Eastern Standard Time setting.

In another example, if the Pacific location warehouse has a Sales Entry Invoice Processing Report set up to run at 11:00 PM PST on 11/01/21, then the Invoice Date on the orders processed is recorded as 11/02/21 at 2:00 AM EST. The GL Post Date is also updated for GL account entries made during invoice processing. If the Pacific locations need the invoice date of 11/01/21, then the stored report for Sales Entry Invoice Processing Report must be changed to run at 8:00 PM PST for end of day processing.

Feature activation

Select the Use Client Time Zone to Load Date/Time on System Records and select a time zone in the Use Static Time Zone in Place of Client Time Zone For Report and System Generated Date/Time Fields list in SA Administrator Options-System-General to activate this feature.

Review any stored reports’ start times to ensure they are scheduled to run at the appropriate time for all regions.