Enhancements to Coleman AI Product Recommender widgets

Enhancements were made to the Product Recommender context applications (widgets) for CloudSuite Distribution.

The Product Recommender context applications recommend upsell and cross-sell products in Sales Order Entry and Sales Customer Pricing Inquiry. Each context application uses an algorithm processed by Infor Coleman AI Platform using machine learning and sales history from Infor Data Lake.

These enhancements are added to enhance the experience of these context applications:
  • Automatic update of a sales order in Sales Order Entry-Quick Line Entry when the recommended product is selected in the Product Recommender UpSell or CrossSell context application windows. The selected product is dropped to the Products to Add grid where it can be added to the sales order line. Previously, the product had to be manually entered on the order.
  • Product images are now displayed in the Product Recommender UpSell and CrossSell context applications in Sales Order Entry and Sales Customer Pricing Inquiry. This supports an integration to Infor Document Management (IDM) Product Images.
  • Product Description 1 and 2 from Product Setup are now displayed for each recommended product. Also included are the price and availability of each item. Previously, this information required manual configuration to enable its display.

Feature activation

To use the Product Recommender context applications in Sales Order Entry and Sales Customer Pricing Inquiry you must configure CloudSuite Distribution to work with Infor Coleman AI Platform. With the exception of the display of IDM product images, the enhanced features are built into this integration and do not require further configuration. You must configure IDM to store your product images.

If you have previously implemented Product Recommender, an updated ProductRecommenderFiles.zip file must be downloaded from KB 1887404 and new widget content files imported.

See the Infor CloudSuite Distribution Configuration Guide for instructions for configuring your product to work with Infor Coleman AI Platform and to enable the Product Recommender widgets.

See the Infor Document Management Output Management User Guide and the Infor Document Management Capture Configuration Guide for instructions for importing product images.