Customer name displays in multiple Web RF screens

TWL Web RF is updated to display the customer name in several Picking, Packing, and Shipping screens. This update helps warehouse employees improve the organization of inventory during the picking, packing, and shipping processes.

The customer name now displays in the data fields of these Web RF screens:
  • Order picking - Wave

    The wave selection data field is updated to display the Ship To details as the customer name. Multiple displays in the Ship To field if there are several customers in a wave.

  • Order picking - Order

    The order selection data field is updated to display the Ship To details as the customer name.

The customer name is accessible by selecting the new ellipses button (…) in the upper-right corner of these Web RF screens:
  • Picking details
  • Shipping - Ship Verification
  • Shipping - Ship To Dock
  • Packing - Order Packing/Sortation

Additionally, a new TWL RF shortcut key, Alt + I, can be used to display the customer name as well as more information.

Previously, just the carrier ID was used to identify the customer. The carrier ID made it difficult for warehouse employees to identify different customers because it only displayed a string of numbers.

See the Infor Total Warehouse Logistics Setup and Administration Guide.