External Comments flag added for sales forms printing

Stand-alone external comments can be added to a sales order header or line item in Sales Order Entry. External comments are included on all external documents, such as acknowledgements, bills of lading, pick tickets, and invoices. The sales order header and line item tables were updated to now store an ExternalComments flag when these types of comments are added to an order. This flag is used when documents are set up as Print Format 4 forms in SA Administrator Options-Documents-Sales Orders-Printing with an Output Type of IDM Output Management or IDM Output Management and Third Party.

These IDM forms are updated to print the external comments appropriately when the flag is checked:
  • Acknowledgement
  • Bill of Lading
  • Invoice
  • Pick Ticket

An updated version of these templates is available in the IDM_SX_Content_2022.04.zip file and can be downloaded from KB 1887404.