Reversal of CODs prevented if payment is applied

COD transactions cannot be reversed in Customer Payment Reversal Entry if any portion of the COD order is converted to a regular invoice, active or inactive, and a full or partial payment or credit has been applied. The error Cannot Reverse COD When Credits Have Been Applied to Converted Invoice (5538) COD: nnnn-nn is displayed. A fully or partially converted COD invoice with no payments or credits applied to the invoice can be reversed. Once a payment is made, even a partial, on the converted COD invoice, the original COD is prevented from being reversed until all payments against the converted invoice have been reversed first.