Order Invoicing and entry forms available in Distribution SX.e

Order invoicing forms and entry forms related to service orders are now available in Distributions SX.e.

This table shows the order invoicing forms that you can now access from the Service Management module in the Distribution SX.e menu:

Category Form Acronym
Inquiry Order Invoicing Listing ISMIOIL
Entry Order Invoicing ISMEOI
Reports Order To Be Invoiced Report ISMROTBI

These entry forms are now available on the Line/Operations tab of the Service Orders form:

  • SRO Material Entry
  • SRO Labor Entry
  • SRO Miscellaneous Entry

Online help for the forms is maintained in the Service Management documentation library. When you are working in Distribution SX.e, the forms are updated to match Distribution SX.e design standards. Additionally, fields that do not pertain to the integration between Distribution SX.e and Service Management were removed. In Distribution SX.e, use the Smart Help context application to access help content for the forms. Click a link in the Smart Help to open the Service Management documentation library in another tab.

The Distribution SX.e version of the Service Management forms are also available in Service Management. The name of Distribution SX.e versions of the form are annotated with an .sxe suffix, for example, OrderInvoicing.sxe.

Feature activation

You must specify the Service Management application URL in SA Administrator Options-Integrations-Service Management to enable the forms and data to display in Distribution SX.e. Access to the Service Management module and the individual forms is enabled in SA Operator Setup-Full Security for each operator.