Fatal errors in Cash Receipt Entry no longer stop processing

When a fatal type error is encountered when you finish transaction entry in Customer Cash Receipt Entry, processing is no longer interrupted. Instead, error transactions are now created that can be viewed and resolved in Sales Invoicing Exception Inquiry. In addition, this exception is displayed after updates are made in Customer Cash Receipt Entry: Update Completed. An Error Was Encountered. Check OEIX For Details.

General Ledger is also updated with postings to suspense accounts, if necessary.

When you access Sales Invoicing Exception Inquiry to view errors for Customer Cash Receipt Entry, you can now limit the records that display to AR-type errors. A new field, Exception Type, is added to the Search panel. When you select Accounts Receivable, the columns in the grid are relabeled to display AR detail. You can review the errors to determine how to correct them, either to provide missing data, or reverse GL suspense account postings.

Note: Fatal errors might occur for an inactive or missing invoice, inactive or missing credit, or missing customer record, etc. These errors must be resolved and payments or credits reapplied in Customer Cash Receipt Entry.