Pick ticket forms changed for picking and packing list

Separate output files are now created for pick tickets printed in Format 4 (IDM or third-party), depending upon the ship complete status of the order.

When you print a pick ticket in Sales Entry Pick Tickets Report, two pages are printed. The first is labeled "Pick Ticket" on the right corner of the form, and the second is labeled "Packing Slip".

On pick tickets where some lines may be backordered, the Format 4 "Pick Ticket" form includes only those lines that can be picked and does not include the shipping address.

When backordered lines are filled and the order is ship complete, and the pick ticket is printed again, only the lines still to be picked are included on one set of forms, and all lines are included on a second set of forms as a reprint. Two versions of both pages are printed, for a total of four pages:

Page 1: "Pick Ticket" with only the lines to be picked printed on the form. No ship to address is included, and "Reprint" is printed in the top center of the form.
Page 2: "Packing Slip" with only the lines to be packed printed on the form. No ship to address is included, and "Reprint" is printed in the top center of the form.
Page 3: "Pick Ticket" with all lines from order printed on the form. The ship to address is included. "Packing Slip" is printed in the top center of the form.
Page 4: "Packing Slip" with all lines from order printed on the form. The ship to address is included. "Packing Slip" is printed in the top center of the form.

If an order has no backordered lines and all lines can be shipped, two versions of the pick ticket and packing slip forms are created as described in the bullets above.

The standard SXOEPickTicket template is updated with these label changes and can be downloaded in the IDM_SX_Content_11_21_4.zip file attached to KB article 1887404.

Note: If you have custom pick ticket forms, you must add the Packing Slip label to your forms manually. See KB 2190215 for instructions for customizing your OE pick tickets.