Importing data from different tenant supported

You can now export data from a source environment from one tenant and then import it into a target environment for a different tenant. This improvement is intended for use by Infor Partners that export 'clean' data from their tenant into a customer tenant for testing.

Before you export the data using the SA Tenant Refresh - Data Export Report, you must set up a new business rule in SA Business Rule Setup. The business rule is a non-directional global rule that contains these values:

  • Document Handler: config
  • Node Name: TenantRefresh
  • Attribute Name: PartnerExport
  • Rule Value: Name of the tenant that will import the data

After the data is successfully exported, the Rule Value field for the business rule is cleared. You can then run the SA Tenant Refresh - Data Import Report in the target environment.

If you use the business rule, note these differences from the standard tenant refresh process:

  • The 28-day limit on data refreshes is not enforced if a business rule is set up for a target tenant.
  • If data is successfully imported into a production environment (<tenant>_PRD), then a record is written to the database to indicate that the import was completed. This record prevents duplicate imports from the same source tenant. If the SA Tenant Refresh - Data Import Report is run for the same source tenant, then this error is displayed on the report output: PRD tenant already imported on: <date>. After the original import, you cannot run the report again unless the record is manually removed from the database. You must contact Infor Support about record removal.

See the Infor CloudSuite Distribution Configuration Guide.