Direct orders supported for sourced products

Direct purchase order and warehouse transfers ties to source planned material transactions for stock and nonstock items on service orders are now supported. If the Direct Ship option on the SX.e Non-Stock Query or SX.e Material Availability form in Service Management is selected, a tied sourcing document is created when a sales order is created in Distribution SX.e. The ship to and ship to address on the tied sourcing document reflects the customer or customer ship to address, not the address of the ordering warehouse.

The DropShipIndicator element was added to the ServiceMasterGroup section in the ServiceOrder BOD to support this enhancement. Valid values for the field are true or false.

When a tied source document is processed in Purchase Receipt of Inventory Entry or Transfer Receipt of Inventory Entry in Distribution SX.e, the ReceiveDelivery BOD is sent to Service Management to update the service order. The ReceiveDelivery BOD will include the value Direct Order in the Description field in the header.

See the Infor Distribution SX.e Integration Guide for CloudSuite Field Service.