Supersede product cross-reference data synchronized

The Sync.ItemMaster BOD was updated to support cross-reference data for supersede records that are set up in Product Extended Product Cross Reference Setup in Distribution SX.e. When a supersede record is created or updated, the Sync.ItemMaster BOD is generated to provide the data to Service Management. The supersede product updates the Supersede Item field on the Items record for the superseded item. The integration only supports one supersede cross-reference per product. When a superseded item is entered for a material transaction on a service order, it is automatically replaced by the supersede item.

Feature activation

The product cross-reference data is not included in the Sync.ItemMaster BOD by default. You must select Supersede Products in the Enable Product Cross Reference Publishing in Item Master BOD section in SA Administrator Options-Integrations-ION Interface Options.

See Sync.ItemMaster BOD supports product cross-reference data.