Assigning serial numbers on purchase order returns

If these criteria are met, you can now access the Serial button to select serial numbers when you receive serial-controlled products on a return merchandise purchase order (PO RM):

• The product was issued, or sold, to the customer.
• The serial number was assigned to the product when the product was issued to the customer.
• The PO RM is tied to a return merchandise sales order (OE RM) that was created when the customer returned the product to Storeroom.

When processing products that were assigned a serial number at sale on a PO RM, you must select the same serial numbers that were specified on the OE RM.

See the Infor Distribution Storeroom CE User Guide.