Delivery images now stored in IDM

Signatures and images captured by your delivery driver and stored on the order data returned to the ERP are now stored in Infor Document Management.

Updates to order data, including links to any signature captures files in Proof of Delivery, were previously sent to the ERP in the Shipment BOD. With this new integration to IDM, prior to the Shipment BOD being submitted, signatures and images are updated to IDM. A unique identifier is assigned to each signature and to each image document. These identifiers are now stored on the Shipment BOD in the UserArea element. The associated sales order header is also updated with the ID, enabling you to view the images on the order in the ERP.

Use the Proof of Delivery Manager application to view signatures and images associated with a delivery and stored in IDM. The Delivery Images and Receiver Signature sections can be viewed on the Delivery Detail screen.

Two new document types are added to IDM to support these image files: POD_Signature and POD_Delivery_Image.

Note: You can include the signature image on invoices printed in Distribution SX.e as Format 4 forms (IDM or 3rd-party). You must create a custom Invoice template to include the signature image. See your ERP's CloudSuite Configuration Guide for information.