New event notifies of IDM connection failure

A new event can be activated that will notify you via email when Infor Document Management (Format 4) forms fail to transmit to IDM.

The event, IDMfailure-error, uses the IDMfailure trigger and is set up in SA Event Manager Activate Entry-Action. To receive an email, modify the event to select who should receive the action, and then select Email Message. Specify the operator or email address to receive the email.

If no event body is specified when you activate the event, the event details are provided in the body of the email:
  • Event Name: IDMfailure-error
  • Event Desc: IDM Format 4 report transmission error
  • Warehouse/Customer
  • Operator
  • Message: [Error message that is written to the IDM log]