Rental contract freight charges now update sales order addons

Freight charges added to a rental contract in Service Management are now included on the Invoice BOD that is generated when a rental product is checked out or checked in. When the BOD is consumed by Distribution SX.e, the freight charge displays as an addon freight charge in Sales Order Entry.

The rental contract can be invoiced for the duration of the rental contract during check-out and check-in. The freight value is charged on the first invoice, which is usually created during rental check-out, and then set to zero.

If an additional freight charge must be applied to more than one invoice, the freight charge must be added to the rental contract again. The amount is included on the next invoice and again set to zero. Freight charges are not cumulative.

The Freight field was added to Service Management forms that are related to rental contracts in v2021.5 to meet taxing requirements and improve workflow. Previously, freight could only be added to a rental contract using the Surcharge field.

See the Infor Distribution SX.e Integration Guide for Infor CloudSuite Field Service.