OE Credit Hold event updated

The OE Credit Hold (oe-credhold) event was updated to accommodate these types of hold code processing:

  • Legacy hold codes

    You can use the oe-credhold event to receive notification when a sales order is saved with an approval code other than 'y'. The order can be on hold for any reason. The oe-credhold event is used for orders created directly in Sales Order Entry or through the OE Full Order Maintenance SXAPI program. If you use the Default Approval Type business rule to set the initial approval type for orders created through the SXAPI program, the approval type from the business rule is honored.

  • Operational hold codes

    You can use the oe-credhold event to receive notification when a sales order is saved with a credit hold code ('h') applied to the order. The oe-credhold event is used only for orders that are created directly in Sales Order Entry. The API Order Error Hold (oe-apierrhold) event is used for orders created through the SXAPI program. The operational hold code for electronically created orders ('e') is applied to the orders, and the approval code is 'N'. The Default Approval Type business rule is ignored.

    Note: To receive notifications for other operational hold codes, you must activate the events that are specific to each hold code in SA Event Manager Activate Entry.