Dropbox changes support Refresh Token handling

Changes are made to the integration to Dropbox to support an updated process for obtaining access tokens to the Dropbox server and to the method for sending files to Dropbox.

Effective September 30, 2021, Dropbox will no longer return access tokens that are long-lived, or do not expire. This requires changes to the Distribution SX.e application to return Refresh Tokens when uploading documents that are printed to Dropbox.

The changes impact new Dropbox configurations only. If you are currently using Dropbox and have installed and configured the application, Dropbox will continue to accept your existing tokens.

See the information in the Distribution SX.e online help for enabling report output to Dropbox.

Feature activation

If your company or users have not installed and configured Dropbox as an integrated file-hosting service, you will use these functions to configure the integration:
  • SA Administrator Options-System-General

    Select the Interface to Dropbox option in order to send reports to Dropbox.

  • SA Operator Setup-Controls

    Each operator must generate a new App Key, Secret Key, and Code for Dropbox. These values are now stored in the database. The system administrator uses those values to receive a new access token that is uploaded to Dropbox.

  • Dropbox

    The Dropbox Developers web site is used configure the application to return Refresh Tokens when documents are uploaded from Distribution SX.e. A temporary code is saved on the SA Operator Setup account and is used to obtain a Refresh Token that is tied to the user's Dropbox login to enable access to their personal Dropbox area.