New event notification for payment by credit hold customer

You can now receive a notification when a payment is received from a customer on credit hold who is not allowed to order products. The notification can prompt credit managers and other appropriate staff to review the customer's sales order status and open order activity after payment is made against their outstanding balance.

The new ar-nosalespayment event in SA Event Manager Activate Entry informs a selected user when AR cash posting functions are made to create a payment record for a customer with a Sales Order Status of No in Customer Setup. The event uses the new ar-createcheck trigger, which is located in both Customer Cash Receipt Entry and Customer Entry Lockbox Update Report.

Feature activation

Enable the notification by activating the new ar-nosalespayment event in SA Event Manager Activate Entry.