Setting up portal user accounts

Although portal users never see back office forms, they do access back office data through IDOs, so they must have a user account in the back office with appropriate licensing and permissions. The user logs in to the portal with this user account ID and password.

Note: To avoid row-level authorization conflicts, portal user accounts should not be used for non-portal applications. For example, a portal user account should not also be configured to be a back office user. They must be separate accounts.