Providing login information to new users

If you have created new portal user accounts in the back office, or if you have cleared the Notify User check box in the User Account Management Utility when creating user accounts, you must provide each user with this information:

• The portal URL
• The user’s login ID
• Instructions to launch the portal, click Forgot Password? on the sign-in page, and follow the prompts to set a password for the portal account. (For the Customer Portal, users must click Sign In in the menu bar to open a sign-in form.)