Setting up items and categories

Item and category information must be defined in in order for the portal to work as expected. The items and categories are displayed to all users of the portal, unless there is an active portal catalog assigned to users, which can be assembled to provide a subset of the items. See Setting up portal catalogs.

For multi-site implementations, all portal-enabled items, item categories, and the item category hierarchy must be entered in the Primary Site of the Customer Portal site group, even if the item is not manufactured in, shipped from, or priced from that site.

These are the item and category setup tasks:

  • Set up items and pictures.
  • Define categories of items.
  • Create the item category hierarchy.
  • Enable simplified browsing. This is optional.
  • Add related items. This is optional.
  • Add language-specific information for items. This is optional.