Setting up the back office for the Reseller Portal

This chapter contains information about setting up for your Reseller Portal.

The Reseller Portal web pages and functionality are for your customers who are set up as resellers in the back office. This portal includes all of the pages from the Customer Portal, which the reseller can use as your customer or as a reseller. Therefore, the setup tasks required here are in addition to setup tasks performed for Customer Portal.

This table shows the necessary setup tasks. For multi-site implementation, the table shows whether to perform each step in the Primary Site, all sites, or only desired sites. If your implementation has only one site, then that is the Primary Site.

✔	Description	Back office form	For multi-site, perform in...
❑	Set up service parameters.	Service Parameters	All sites
❑	Set up reseller records.	Vendors Salespersons Commission Table Maintenance Customers or Multi-Site Customers Customer Ship-Tos or Multi-Site Customer Ship-Tos Partners	All sites
❑	Add portal-enabled user accounts.	This is described at the end of the reseller records topic. Also see Setting up portal user accounts.	All sites
❑	Add customers for the reseller.	Customers Customer Ship-Tos	All sites
❑	Associate existing customers with a reseller.	Customer Ship-Tos	All sites
❑	Set up event notifications.	Workflow Event Handler Activation Publication Subscribers	All sites