Configuring order shipping alerts

The Alert on Order Shipping workflow event handler is set by default to check for new order shipments every day at 3:00 p.m. You can change this default value by updating the event trigger values.

Open the Workflow Event Handler Activation form.
Select the Alert on Order Shipping event handler.
Click Event Triggers.
Change the condition, condition retest interval, and trigger reset Interval values. By default, the trigger fires daily at 3 p.m., sleeps for 23 3/4 hours and then awakens and checks each minute until 3 p.m. arrives again.

Note: An order shipping notification email normally contains one order and its line items. The email message body capacity is about 4,000 characters (roughly 40 lines). If the message body for one order with its lines would exceed 4,000 characters, an additional email is sent that contains the rest of the lines.