Adding user accounts manually

If is configured with Infor Operating Service, then when user accounts are added manually, an email message is sent from Infor to the user, to verify the account. This would likely be confusing to your customers, resellers, and vendors.

To prevent portal users from receiving this message, you must create portal user accounts with the portal User Account Management Utility. Another option, for Customer and Reseller portal users, is to register online. This automatically creates the back office account and does not trigger the account verification message.

If you are not using Infor OS, portal users can be set up manually. First, see User account requirements, then complete these tasks:
  • Create back office user records.
  • Add the user to the necessary user list.
  • Set up email notification. This is optional.
  • Allow the user to create additional users. This is optional.