Service Mobile
The online mobile service includes forms designed to be run by service technicians
on a mobile device that is connected to the back office using the web client. Android and
iOS devices are supported.
Field technicians have immediate access to information concerning unit history, appointment details, and repair instructions. Service Mobile minimizes the time spent on service order resolution and billing processes, improving overall operational efficiencies throughout the service delivery life cycle.
Service Mobile acts as a delivery mechanism especially designed for mobile field technicians who require access to centrally stored customer, service order, scheduling, and resolution data.