Alert Users of Vendor Interaction - Workflow Event Handler
Use this event handler to automatically notify CloudSuite Business users when a new interaction is added using the Vendor Portal Interactions page.
To receive this notification, CloudSuite Business users must be subscribed to the SLVendorInteractionAlert publication. The notification can be an external email and/or a message sent to the CloudSuite Business Inbox form.
Notification Text
To: sluser From: portaluser Subject: Vendor Interaction Text Entered Body: Vendor vendorname entered text for interaction interactionId: interactiontext Do not reply to this message via email. Please use the Vendor Interactions form.
Variable Information
| Variable | Description |
|---|---|
| sluser | The CloudSuite Business user who subscribes to this alert and who responds to vendor interactions. The user's primary email address (from the Users form) is used. |
| portaluser | The Vendor Portal user who enters the interaction text. |
| vendorname | This is the portal user's vendor name. |
| interactionId | The interaction ID assigned to the interaction on the CloudSuite Business Vendor Interactions form. |
| interactiontext | The interaction text entered by the vendor for this interaction. |
Associated Event and IDO
The event IdoOnItemInsert for the SLInteractionDetails IDO triggers this notification.