Alert When a Customer Is Placed on Credit Hold

Use this event handler to automatically notify CloudSuite Business mobile users when any customer is placed on credit hold. To receive this notification,  users must be subscribed to the CustomerCreditHoldAlert publication. The notification will be an external email and a message sent to the CloudSuite Business Inbox form.

This is the text of the notification that is sent:

To: sluser
Subject: Customer Credit Hold Alert
Body: CustName company was put on credit hold.
	

Variable Information

Variable	Description
sluser	The user who subscribes to this alert. The user's primary email address (from the Users form) is used.
CustName	The name of the customer who was put on credit hold.

Associated Event and IDO

The event IdoOnItemUpdate for the SLCustomers IDO triggers this notification. The event fires when the credit hold value changes to 1.