Notify Portal SRO Misc Trans Created - Workflow Event Handler

Use this event handler to notify an CloudSuite Business customer service representative that a service request order (SRO) miscellaneous transaction was submitted by a Reseller Portal user. The event handler also sends a confirmation to the portal user.

To receive this notification, CloudSuite Business users must be subscribed to the PortalSROMiscTransactionAlert publication. The notification can be an external email and a message sent to the CloudSuite Business Inbox form.

Notification Text

This is the text of the notification that is sent to the CloudSuite Business user: 

To: sluser
Subject: Portal - New SRO Miscellaneous Transaction Notification
Body: SRO Miscellaneous Transaction was entered on the Portal by User portaluser for SRO SROnum
            , Line SROline, Operation SROoperation, Miscellaneous Code MiscCode, Quantity Quantity
            and Amount Amount.

This is the text of the notification sent to the portal user: 

To: portaluser 
Subject: Request for SRO Miscellaneous Transaction Received 
Body: We received your request to create SRO Miscellaneous Transaction for SRO SROnum
            , Line SROline, Operation SROoperation, Miscellaneous Code MiscCode, Quantity Quantity
            and Amount Amount.

Variable Information

Variable Description
sluser The CloudSuite Business user who subscribes to this alert. The user's primary email address (from the Users form) is used.
portaluser The Reseller Portal user who enters the transaction.
SROnum The SRO number for which the portal user has submitted the transaction.
SROline The SRO line for which the portal user has submitted the transaction.
SROoperation The SRO operation for which the portal user has submitted the transaction.
MiscCode The code used to represent the type of work that is being recorded.
Quantity The quantity of units/items to be used on the transaction.
Amount The unit cost of the units/items issued to the transaction.

Technical Details

The event IdoPostInvoke for the FSSROMisc IDO triggers this notification.

Related topics