Notify Portal SRO Matl Trans Created - Workflow Event Handler
Use this event handler to notify an CloudSuite Business customer service representative that a service request order (SRO) material transaction was submitted by a Reseller Portal user. The event handler also sends a confirmation to the portal user.
To receive this notification, CloudSuite Business users must be subscribed to the PortalSROMatlTransactionAlert publication. The notification can be an external email and a message sent to the CloudSuite Business Inbox form.
Notification Text
This is the text of the notification that is sent to the CloudSuite Business user:
To: sluser Subject: Portal - New SRO Material Transaction Notification Body: SRO Material Transaction was entered on the Portal by User portaluser for SRO SROnum, Line SROline, Operation SROoperation, Item Item and Quantity Quantity.
This is the text of the notification sent to the portal user:
To: portaluser Subject: Request for SRO Material Transaction Received Body: We received your request to create SRO Material Transaction for SRO SROnum, Line SROline, Operation SROoperation, Item Item and Quantity Quantity.
Variable Information
| Variable | Description |
|---|---|
| sluser | The CloudSuite Business user who subscribes to this alert. The user's primary email address (from the Users form) is used. |
| portaluser | The Reseller Portal user who enters the transaction. |
| SROnum | The SRO number for which the portal user has submitted the transaction. |
| SROline | The SRO line for which the portal user has submitted the transaction. |
| SROoperation | The SRO operation for which the portal user has submitted the transaction. |
| Item | The item for which service is being requested. |
| Quantity | The quantity of items to service. |
Associated Event and IDO
The event IdoPostInvoke for the FSSROMatls IDO triggers this notification.