Sales Order data synchronization with web application

The sales orders can be created using the CRM Mobile application. You can synchronize the mobile application data with the web application, if required.
Note: If the sales order type is set to EDI Order, the subsequent process such as extracting or sending the order to Chains is performed only after the sales order is synchronized with the web application.

This table lists when the sales order can be modified by the sales representative after the order is created and synchronized with the web application:

Order Type Order Status Sync Status Can edit order header? Can add, edit, delete order lines? Can Promote to ERP?
EDI
  • Open
  • Hold
  • NULL
  • Not Published
  • Open
  • Hold
Yes
  • Open (Cannot edit)
  • Hold (edit)
No
Sent Published No No No
  • Accepted
  • Accepted With Chain Issues
  • Accepted with Reservation Issues

  • • Accepted

    • Accepted with issues

 No No No
Rejected Out of Sync Yes Yes No
Failed Not published Yes Yes No
Other statuses to be confirmed with WRICEF. Published Maybe Maybe No
Statistical
  • Open
  • Hold
  • NULL
  • Not Published
 Yes
  • Open (Cannot modify)
  • Hold (Modify)
 No
Complete
  • NULL
  • Not Published
 No No No
Warehouse, Direct Delivery, POS Orders Open
  • NULL
  • Not Published
 No No No
Open
  • Published
  • Awaiting Acknowledgement
 Yes No No (as the previous promotion is still ongoing and displayed).
Open Out of Sync No No No
Approved In Sync No No No
Approved Changes Pending No No No
Allocated In Sync No No No
Shipped In Sync No No
Partially Shipped In Sync No No No
Invoiced In Sync No No No
Hold
  • NULL
  • Not Published Yes Yes NoYes
 Yes No No