To close an opportunity that has been lost:
- Click Opportunities in the navigation pane. The Opportunities list page is displayed.
- Click the opportunity name. The Opportunity details page is displayed.
- Click View More.
- Select Closed-Lost in the Status field. The Opportunity Closed Lost window is dsplayed.
- Specify this information:
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Actual Amount
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The acutal amount of opportunity closed.
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Actual Close
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The actual date on which the opportunity is closed.
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Reason Lost
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The reason for lossing the opportunity.
- Specify any additional notes in the Comments field.
- Click Submit.