Use the Opportunity details page to modify the contact information. However, the contact or the contact title cannot be modified.
- Click Opportunities in the navigation pane. The Opportunities list page is displayed.
- Click the opportunity name. The Opportunity details page is displayed.
- Expand or collapse the Contacts related section.
- Click Edit to modify the contact information. The Edit Opportunity Contact window is displayed.
- Select the Primary check box, if this contact is the primary contact for the opportunity.
Note: If more than one contact is set to Primary, the contact last selected is considered the only primary contact.
- Specify this information:
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Role
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The role of the contact assigned for the opportunity.
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Preferred Competitor
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The name of the preferred competitor.
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Standing
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The rating of the Preferred Competitor in the market.
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Personal Benefits
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A brief description of personal benefits provided.
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Strategy
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A brief description of competitor strategy.
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Issues
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A brief description of specific contact.
- Click Submit.