Infor ION overview

Infor ION is a business process management platform designed to integrate applications, people, and processes to run the business. Infor ION enables Infor customers to configure a routed infrastructure transferring Business Object Documents (BODs) between multiple integrated systems. ION integrations are based on a host system of record. ION integrations are responsible for publishing specific BOD content, along with one or more subscriber applications designed to integrate content published by the host system of record into their business data content. In most cases, Infor CRM is a subscriber application consuming BOD content published by the host Enterprise Resource Planning (ERP) system.

The ION Desk browser-based user interface is used to define connection points and document flows between two or more integrated systems. The Infor CRM Back Office describes the integration with a specific host system of record. The Logical ID defined in ION Desk as part of the connection point definition is used to uniquely identify a host system of record on the corresponding Infor CRM Back Office record.