Understanding price services and price mappings

Price services define the host ERP integration configuration for the host-based price and availability content for Opportunities, Quotes, and Sales Orders. Infor CRM CE is compatible with host systems that support Infor Rhythm price services API definition.

A web service or Application Program Interface (API) is used by applications to request information from another system or application.

Price services

Price services are web services defined to provide the eCommerce application with product pricing and availability content from integrated Infor ERP systems. Infor CRM has implemented ERP based pricing based on the already existing eCommerce compatible pricing web services.

Note: All Infor cloud suite based applications, including Infor CRM CE, must use the ION API CE Gateway, with OAuth authentication, to prevent unauthorized web service access.

OAuth Resource Owner Grant

OAuth2 securely supports multiple flows to consume APIs for different access patterns. The Resource Owner Grant access pattern is used for server to server access. In these cases, the user/resource owner is not present for authorization. Therefore, service accounts are required for backend authentication and authorization.

Infor Rhythm price services

Infor CRM CE can be integrated with Infor Rhythm price services for Opportunities, Quotes, and Sales Orders.

When using integrated products. These are the price services:

GetOrderLinePrice
Obtains the unit price of the selected product based on quantity and customer price list setting.
GetOrderTotal
Obtains the order header totals including estimated discounts, charges, and taxes.
GetOrderPromise
Obtains the unallocated quantity available of the specified product; by warehouse.

Infor CRM CE Quotes and Sales Orders require a configured price service for each of these supported price services. Infor CRM CE Opportunities require a configured price service for GetOrderLinePrice and GetOrderPromise.

Note: This is not applicable for M3 integrated customers.