Recording a new Survey response

Use the Record Survey page to record new survey responses for a specific entity using the selected.

  1. Select Master Explorer > System Administration > Accounts. The Account list page is displayed.
  2. Select the required account. The Account detail page is displayed.
  3. Click Survey in the Survey section to initiate a new survey record. The Begin New Survey window is displayed.
    Note: You can also click the survey of an existing survey to continue with the existing survey record. The Survey in Progress window is displayed. You can click Yes to continue with the existing survey record or click No to start a new survey record. The Cancel in progress survey window is displayed.
  4. Click YES. The Record Survey page is displayed.
  5. Select the Questions section and specify the required values in this section.
  6. Select the Product Questions section.
  7. Select the required check box corresponding to the Product Name.
    Note: You can use the Add Product option to add product questions.
  8. Specify the required values in the corresponding rows.
  9. Click Save to update the survey record.
    Note: The survey is only recorded and not submitted.
  10. Click Submit.