Understanding Price Override for Back Office integrated quotes and sales orders

The Infor CRM SLX Price Override feature enables an authorized Infor CRM SLX user to override the integrated quote or sales order unit pricing.

This integrated feature depends on the host ERP system that supports price overrides as part of the sales order promotion process.

Note: You can only implement Price Overrides or Price Adjustments. If both options are enabled, Price Overrides are ignored.

These are the host ERP systems that support integrated Infor CRM SLX sales order price overrides:

  • Infor Syteline
  • Infor CloudSuite Industrial
  • Infor Distribution SX.e
  • Infor LN
Note: Infor CRM SLX supports price overrides only for quote-based unit pricing. However, promoting quotes containing Infor CRM SLX-based price overrides is not supported.

To enable price overrides:

  1. Select Integration > Integrations on the navigation bar. The Integrations list view is displayed. .
  2. Click Back Office Extension. The Back Office Integration detail view is displayed.
  3. Set these values on the Options tab:
    • The Price Override enabled field to True
    • The Price Adjustments field to False.
  4. Click Save.
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