Library

Deleting a standard problem

To delete a standard problem:
  1. Select Service, and select Standard Problems on the Navigation Bar to access the Standard Problem list view. See Using the Standard Problem list view
    Note: If required, use the Lookup to locate a problem, and click on the standard problem ID. See Using lookup
  2. Click Delete in the Standard Problem detail view. See Using the Standard Problem detail view
  3. Click OK.
Related topics
  • Adding or modifying a standard problem resolution