Viewing contacts, leads, opportunities or accounts on a Contour map

You can view one or more contacts, leads, opportunities or accounts on a Contour map. From the map you can also add a temporary place to the map and get driving instructions. The map provider is determined by your administrator.

Each map provider has a limit of the number of records or places that can display on the map.

• Google Maps - 10 records or places
• Bing Maps - 25 records or places

You can perform these related tasks:

• View the Contour map, by performing one of these steps:
  • Click Show on Map from Common Tasks in the Task pane on the Contact, Account, Lead, or Opportunity detail view.
  • Access the Contacts, Accounts, Leads, or Opportunities list view, select one or more records and click Show on Map from Common Tasks in the Task pane.
  • From the Tools menu, point to Contour Distance Search, click Account, Contact, Opportunity, or Lead, and perform a Contour Distance Search.
• View a single contact or account on a map.
  1. Access the Account, Contact, Lead or Opportunity detail view for the record you require to view on a map.
  2. In the Task Pane, click Show on Map from Common Tasks. A map view is displayed with the contact, lead, opportunity or account listed and identified on the map.
• View multiple contacts, leads, opportunities or accounts on a map.
  1. Access the Contacts, Accounts, Leads, or Opportunities list view.
  2. View the group or lookup results that contain the records you require to view.
  3. Select one or more records by pressing the CTRL or Shift key as you click each item. If you do not select any records all records are selected.
  4. Click Show on Map from Common Tasks in the Task pane. A map view is displayed with the contacts, leads, opportunities or accounts listed and identified on the map.
• Add a temporary place:
  1. Click Add Place on the Contour map.
  2. Specify the name of the place you are adding in the Name field. For example, a hotel, restaurant, or airport.
  3. Specify the street number and name in the Address field.
  4. Complete the City, State, Postal Code, and Country fields.

  5. Click OK.

• Get driving directions:
  1. Click Get Directions on the Contour map.
  2. Drag and drop the contacts, accounts, leads, opportunities or places in the left pane, and click Get Directions again to get an updated route if you require to change the order.
• Remove a contact, account, lead, opportunity or place from the map.
  • To remove a single contact or account item clear the check box.
  • To remove all contacts or accounts click Clear All.