Returns tab (back office extension)

The Returns tab in the Bill To and Ship To detail views displays a list of associated returns. This information is for display only and must be added or modified in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator. See Back Office

You can filter the data displayed on this tab based on:

• The Accounting Entity (if the Master Data Consolidation functionality is enabled).
• The Status (if the Back Office Extension integration is enabled).
• The CRM Status (if the Back Office Extension integration is disabled).

On this page you can:

• View the Returns tab: Access the Bill To or Ship To detail view and click the Returns tab. If the tab is not visible, click More Tabs. See More tabs
• Click the Return ID to access the Return detail view. See Using the Return detail viewAccount
• Click the Account link to access the Account detail view. See Using the Account detail view