Canceling an ION workflow

To cancel a workflow, you must access the detail view of the corresponding entity. For example, to cancel the workflow for a sales order:

  1. Select Sales > Sales Orders in the navigation bar. The Sales Orders list view is displayed.
  2. Click a Sales Order Number. The Sales Order detail view is displayed.
  3. Click Cancel Workflow in the Sales Order Tasks section, in the Task Pane.
    Note: Alternatively, you can also cancel a workflow by performing these steps:
    1. Click the Active ION Workflows tab in the Sales Order detail view.
    2. Click Cancel.