Role ERP Details tab

The ERP Details tab is displayed on the Role detail view. This tab contains specific information about the role and Infor OS Portal (Ming.le).

You can view this information on the tab:

Role Name

The name of the role in Infor OS Portal Ming.le.

ERP Status

The status within Infor OS Portal Ming.le.

External ID

This is the identification number assigned to the role in Infor OS Portal (Ming.le)

Logical ID

The Logical ID is generated when configuring connection information for Infor CRM in ION Desk.

Sync Status

Status of synchronization to the Infor OS Portal (Ming.le). Possible values are:

• Not Promoted: The record only exists in Infor CRM SLX because it is not promoted to Infor Ming.le. To promote, in the Task Pane, click Promote.
• Changes Pending: There are changes that require to be promoted. To promote, in the Task Pane, click Promote.
• Promoted: There are no pending changes since the last promotion. No action is required.
• Awaiting Acknowledgment- The record is not promoted. To promote, in the Task Pane, click Promote.
• Out of Sync: An error occurred during the last sync cycle. Go to the Sync History tab for more information.
• Delete Request Rejected: The record cannot be deleted because Infor OS Portal (Ming.le) denied the delete request.
• In Sync: There are no pending changes since the last promotion. No action is required.
• Published by CRM: The record is promoted. Infor CRM SLX is the System of Record. See What is system of record?.

Variation ID

A sequence number defined by Infor OS Portal Ming.le to ensure outdated content never overwrites updated content in the subscriber application.