Observers tab

The Observers tab on the Workflow Step Instance detail view is displayed for steps with an action type of Approval.

The Observers tab provides:
  • A read-only view of the step observers and their corresponding comments.

To access the Observers tab, you can click the Observers tab in the CRM Workflow Step instance detail view. See Using the CRM Workflow Step detail view

Field Description/Action
Date Date time stamp of the last comment for the approval step by the specified Infor CRM SLX user.
Observer Infor CRM SLX username for the observer.
Comments Final comments to date for the approval step by the specified observer.

Adding observers

Administrators can use the Observers tab task bar Add icon to add additional CRM Users to the active CRM Workflow Step instance observer list.