Rejecting literature requests

Rejecting a literature request deletes the literature request record from the list and from all associated contacts and accounts.

  1. Click Literature Request Management from the Tools menu.
  2. Select one or more literature requests from the list.
    To select more than one record, click Control or Shift, and highlight the records.
  3. Click Reject in the Task Pane under Literature Tasks.
    Click Refresh, to refresh the list information in the Task Pane, under Literature Tasks.