Adding a Multi-Factor Authentication method

Multi-Factor Authentication (MFA) provides an additional security layer. Users are required to provide a unique and time-sensitive code before being signed in to the Infor CRM Web Client. You can set up one or more authentication methods.

If the organization enables you to use an authentication application, you must set up an authentication application on the mobile device before performing these steps.

The first time you sign in to Infor CRM SLX after Multi-Factor Authentication has been configured, you are required to set up an authentication method. See Signing in using Multi-Factor Authentication

To add an authentication method from the Multi-Factor Authentications tab:

Select Options from the Tools menu.
Click the Multi-Factor Authentication tab.
View the list of Multi-Factor Authentication methods you have already created.
Click Insert New Item to add a new method. The Insert MFA Device window is displayed.
Specify this information:
Name

The name of the authentication method.

Is Default

The default authentication method. Select this check box if you require this method to be the default authentication method.

Authentication Method
The authentication method used to signing into the application. Click the drop down and select a value from the list. The available options are based on what the administrator has implemented. Possible values:
- Email
- Authentication Application
Click OK.

Note: If you have selected Authentication Application, access the authentication application on the mobile device, add a new account and scan the provided QR code or specify the provided code that displays below the QR code.