Adding or editing SpeedSearch database indexes

Use the Add/Edit Database Index window to add or edit a database SpeedSearch index. File system indexes for documents and database indexes for records in a database table are the two types of SpeedSearch indexes. To add or modify a file system index see Adding or modifying a SpeedSearch file system index

Note: The system administrator and users with the appropriate role can access these features. See What are Roles and Secured Actions?

To add or edit a database index:

Select Administration > SpeedSearch Manager in the navigation bar. The SpeedSearch Manager list view is displayed.
Click the Database Indexes tab.
Click New Index in the SpeedSearch Tasks section in the Task pane. The Add Database Index window is displayed.

Note: Select the index Name and click the Edit Index option to modify an index.
Specify this information:
Name

The name of the SpeedSearch index.

Description

The description for the SpeedSearch index.

Public Access
The public access for the index. Click the Public Access drop down to select the public access. Possible values:
- 1-Customer: This option enables the customer to access the data included in this index when SpeedSearch is used only if the respective company is using Web Customer Portal. Employees can also access the data.
- 5-Internal: This option enables employees to access the data included in this index when SpeedSearch is used, but prevents customers from accessing the data through Web Customer Portal.
Source

The source table for the index. Click the Source dropdown and select a table from the list.
Note: This value cannot be modified once the index is created.

Source Table.Field

Click the Source Table.Field Find icon and use the Select Index Field window to select a table field. See Selecting a SpeedSearch Database Index Field

Subject

Click the Subject Find icon and use the Select Index Field window to select a field. See Selecting a SpeedSearch Database Index Field
Note: This field determines the information users can view in the SpeedSearch results, Subject column. For example, if you use the Ticket.Issue field, users can view text as Problem printing reports for the Subject.

Secured

Select this check box to restrict the records returned by SpeedSearch to only records the signed in user has access, based on the SECCODE field.
Note: This check box is only available for indexes on tables that contain a SECCODE field.

Enabled

Select this check box to include the records of this index in the SpeedSearch once the index is built.
Click OK.