Deleting a customer journey

Deleting a customer journey deletes all stages and steps associated with the customer journey and no longer be available to view on the associated entity Customer Journey tab.
Note: The system administrator and users with the appropriate role can access these features.

To delete a customer journey:

  1. Select Customer Journey on the Navigation Bar, Administration > Customer Journey. The Customer Journey list view is displayed. See Using the Customer Journeys list view.
  2. Click Delete on the Customer Journey detail view.
  3. Click OK to confirm the deletion.