Using the Outbound Transactions detail view

Use the Outbound Transactions detail view to see information for a selected record. See Back Office

The Outbound Transactions detail view displays newly promoted or updated application records waiting to be processed by the outbound Job Service. Once the files are processed, they are not available from this view.

Note: Outbound transactions that are available for an extended period of time indicates a problem with the Job Service.

The system administrator and users with the appropriate role can access these features.

To access the Outbound Transaction detail view:

Click on the Navigation Bar to access the Outbound Transactions list view.

Note: If required, use the Lookup option to locate an Outbound Transaction, and click the create date.

On this page you can:

Use the Lookup to search for records.
View a group.
Click List View on the toolbar, or click the current group tab to display the list view.

Information fields

The information fields contain the primary information about the outbound transaction. This information is for display only and must be added or modified in the integrated application. For specific questions please refer to the documentation for the integrated application or contact the administrator.

SYS BOE Outbound Txn Id

The unique application outbound transaction ID.

Status

The status of the transaction. Possible statuses include:

0 - Pending
1 - Success
9 - Error

Entity Status

The status of the entity in the integrated back office application.

Sync History

Links to the sync history record of the transaction.

Entity Unique Id

The unique ID of the entity in the integrated back office application.

Retry Count

The number of attempts to send the outbound transaction.

Error Message

Reason that the outbound transaction could not be received by the integrated back office application.

Entity Name

The record type in the integrated back office application.

Entity Id

The ID of the entity in the application.